
Martina Zrnic
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It's difficult to navigate commerce part. Duplicating products is a nightmare, as you can't do it from the "products" section. You also can't edit variants there. You have to go to the products page itself instead, and watch very carefully not to press the back button once - on your phone - as it will take you out of your listing completely - and back to the main navigation. You will lose your photos, description and tags. This is a problem when you have to make a quick update on the go.
2 people found this review helpful
Squarespace Inc
June 10, 2025
We appreciate the feedback on your experience with the Squarespace App. We'd like to help out further - please contact our Customer Support team at appreviews@squarespace.com and include any relevant information about your experience. This will help us to speed up the troubleshooting process.

A Google user
Very unhappy with this app. Used to love the old blog app, but since this piece of software came out I can't edit blog posts at all. I can't even load posts, not on wifi nor on data. And if I'm lucky and patient enough for it to open I can't insert any blocks. Trying to drag and drop a new photo for example doesn't work and it always end up on the very bottom of the page. Please fix it or even better make the old blog app accessible again! Doogee S60, Android 7
4 people found this review helpful
Squarespace Inc
September 15, 2019
Please reach Customer Support at support.squarespace.com and our team would be happy to look further into this. Please let us know how this goes in an updated review.

bethan woodley
Feel pretty tricked into wasting so much time building a website, only to find out that in order for half of the features to function you need to keep upgrading your plan. Not to mention the supposed free trail allows you to pretty much do nothing. I moved away from shopify because I was under the impression that square space would be cheaper, but I was clearly mistaken. I've already spent money before it became clear that my website can't sell any products so I've wasted a bunch of time &money
54 people found this review helpful
Squarespace Inc
March 5, 2025
We're sorry to hear you've had a negative experience with our service. Our team would be happy to answer any questions you have, and review the site for a potential refund. Please contact our Customer Support team at appreviews@squarespace.com. They can provide more information there.